|
Online
orders
You can securely order online from travelelectronics.com with just a
click on your computer, 24 hours a day, 7 days a week with using our secure-SSL
( Encryption Technology ) shopping cart facility. Although this is a secure
site, we realize that some customers may not feel comfortable placing their
credit card information online. Therefore we also offer following methods to
order.
International
Orders
For International Orders, please use our fax order form .
International Orders placed online are ignored, because they never have the
complete information we need to process them. We can give you freight quote for
any address in the world, if you request so in your email.
Call Us
Call us
toll-free at 888-291-8085 or 718-347-5088 to order between 10:30am to
8:30pm(Eastern Standard time) Monday To Friday.
Fax us/Email
us/Mail us
You can fax your order 24 hours a day at 718-347-2587 OR
212-736-5955. See our fax order form, print it, fill it out and fax it to us or
email us your order. You can also mail your order with your CASHIERS OR
CERTIFIED check /Money order at the address on the bottom of this page. Orders
will be shipped after check or money order clears.
Shipping and
Delivery
Prompt Delivery! Most orders in by 5:00pm(ET) ship the same day by
UPS ground service. US mail and FEDEX priority delivery are available upon
request for an extra charges. We charge actual shipping cost which includes
insurance/fuel/handling for full value of merchandise against loss or damage.
The Shipping Charges are based on using UPS standard ground service to any
destination point within 48 United States. Orders from within the Eastcoast are
delivered in 2 to 3 business days, other parts of US in 5 to 6 business days.
Our transformers and regulators are very heavy, we pack them very well and
insure them 100%. But if you get a box that looks damaged, please refuse the
box.
Sales Tax
We
collect Sales Tax @8.65% from NEW YORK State Customers
Payment
Options
We accept Visa, Mastercard, Discover and American Express credit
cards. Money orders, PAYPAL, Cashier Checks and certified checks in U.S.
Currency. We can also accept personal checks but usually it delays your order.
We can not ship your order until the funds are cleared in our account. You can
also wire transfer funds from your account to our bank account. Please contact
us for further details.
Credit Card
Orders
Every single order placed by Credit Card Payment is carefully
processed. We always verify Credit Card Holder's billing address and phone
number with Card Issuing Bank to protect you and us against any unlawful credit
card transaction over the internet. SO PLEASE GIVE US YOUR BILLING ADDRESS WITH
YOUR ORDER FOR PROMPT DELIVERY.
Order
Tracking
Please call us to check the status of your order or to request
tracking numbers of packages or for any questions. Please allow atleast one day
for our system to provide you with tracking number after the package is shipped.
We can email you the tracking numbers, if it is requested with the
order.
BRAND NAMES WE
CARRY
Sony®, Palm®, TDK®, Panasonic®, JVC®, Hitachi®, Maxell®, SEVENSTAR®,
Universal®, Sanyo®, Samsung®, Duracell®, Fuji®, Mitsubishi®, Sunca®, GP®,
Energizer®, Mark of Fitness®
Return
Policy
Exchange or replacement only within 15 days for merchandise found
intially defective on first hand use, or if you placed an order for products you
could not use. You can return an item within 15 days for a exchange or a credit
to your credit card account. This applies only to the merchandise never used and
in unopened original condition. Shipping charges are non-refundable and customer
is responsible for shipping charges to return the item. Our return policies are
made to protect both parties the shipper and the consignee. Because initially we
found customer had used our product during their travel abroad and then returned
it once back in the states for a full refund. We are now taking precaution to
protect our business yet at the same time keeping our customers satisfied. We do
not want to ship you anything that was returned by another customer in error,
therefore all damaged (in transit by the carrier) return products are discarded.
You may request anything from our site in exchange for the merchandise you have
returned in good and resellable condition.
All returned merchandise must be in its original packing carton with all
supporting accessories and instruction manuals. Exchanges, replacements, refunds
are made only after receipt of returned merchandise. We can not accept damaged
or misused merchandise. For quicker service, please contact us immidiately after
finding a defect on the merchandise. * We do believe in customers basic honesty
and keeping this principle in our mind we will make every effort to satisfy our
customers need. Please feel-free to contact us for any questions on our return
policy.
Our Low Price
Guarantee
We are so confident that our prices are the lowest, that if you
should happen to find a lower price with one of our competitors, WITH PROOF we
will match that price Note: Due to competitive nature of electronics industry,
prices may lower and newer models may be available. Please call us at
718-347-5088 for current models, pricing and availability. Many of our products
are not listed in the site so please call us.
Mailing
Address
TRAVELELECTRONICS INC
PO BOX 40459 - GLEN OAKS
NEW YORK, NY
11004
|
